Our quality management process consists of quality control and quality assurance.

Quality Assurance (QA) is our process for systematic monitoring and evaluation of design to meet defined standards of quality. This includes reviewing concept design before major production begins and sharing lessons learned after a project is completed.

Quality Control (QC) is our system of control measures including periodic quality reviews during the production of construction documents. Our goal is to produce construction documents that meet our industry’s stringent standard of care.

While each project requires its own specialized approach, the tenets of QA/QC project management remain the same:

  • Create a project plan and manage it.
  • Be proactive with communication and the development of creative solutions.
  • Coordinate our effort across all project members and stake-holders.
  • Communicate regularly with all project members and stake-holders – listening actively.
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