The pandemic has tested the productivity, efficiency, and infrastructure systems to support customer-experience continuity across industries and has opened the door for employees and thought leaders to accelerate AI and ML initiatives, update infrastructure to support a distributed workforce and seek ways to bring their teams together.
Though high-tech financial firms have traditionally focused on highly redundant and resilient infrastructure to overcome disruptions to their trading floors, global pandemics and stay-at-home governance have not traditionally been on the list of business-continuity considerations.
Soon after many governing bodies throughout the United States enacted stay-at-home governance to flatten the curve of COVID-19, Crain’s Chicago Business published an article about Crimson Contagion – an emergency exercise developed by the federal government that took place in Chicago.
Business continuity plans have been tested during the pandemic, providing an opportunity to evaluate current workplace designs and operations standards to support traders’ health. There are several programming, design and operation strategies modern trading firms can implement to keep their traders trading.