Creating a roadmap to realizing the Intelligent Building experience is not easy. But choosing the right first step makes the journey much easier.
Dave Clute explains in his article “A Day in the Life – Defining the User Journey for an Intelligent Building” for Realcomm’s newsletter. He notes that understanding the user journey and modeling the end-user experiences are crucial to getting started. Clute talks about the best way to define users and show the various stages where they are touched by the Intelligent Building experience.