Voice System Design

Our goal is to provide voice technologies that can adapt as business needs evolve. Working closely with IT staff, we assess voice technology needs by first determining – What’s the current system? What is wanted and / or needed in the new system? How is the business growing and changing? What is the company’s approach to new technology?

Once we have confirmed the current and anticipated needs, we compile a detailed technical bid specification covering:

  • ADA Compliance
  • Availability and Fault Tolerance
  • Functional Requirements
  • Maintenance and Warranty
  • Programming
  • Security
  • Site Preparation
  • Survivability and Disaster Recovery
  • System and Handset Features
  • Training

Our services are completely customizable to offer our clients the most beneficial range of services and systems for full functionality and cost savings.